A significant challenge in healthcare communication is ensuring that patients understand both verbal and written health information, including clinical explanations, recommendations, instructions, educational materials, and more.
Health information and services often are unfamiliar and confusing, and people of all ages, races, cultures, incomes, and educational levels struggle with health literacy and numeracy. Taking steps to support patient comprehension is a critical element of patient engagement and patient-centered care.
Click here to see a checklist that can help healthcare providers evaluate their current approaches for ensuring patient comprehension and identify potential gaps and opportunities for improvement.
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Submitted By: Professional Insurance Programs
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