Can the service technician handle equipment warranties and repairs?

Yes. Our technician network is capable of handling almost any type of repair or warranty issue. In the rare instance that we cannot offer warranty service, the WDA Service Solutions support team will guide you through your repair options; we will always strive to do what’s best for you and your practice. Certain equipment items… Continue Reading Can the service technician handle equipment warranties and repairs?

Are the service technicians employed by the WDA?

No. WDA Service Solutions is a network of independent service providers who will focus on your equipment needs and are not beholding to other companies’ or organizations’ priorities. These independent dental technicians work together to provide prompt, courteous and professional equipment support. Each participating independent technician is prequalified and agrees to respond, operate and invoice… Continue Reading Are the service technicians employed by the WDA?

What is WDA Service Solutions and how does it benefit my dental office?

WDA Service Solutions is a new, endorsed program designed to give dental offices the freedom to choose a professional and independent equipment service solution separate from supply purchases. You are welcome to call the equipment technician of your choice, but this program empowers Wisconsin Dental Association member dentists with purchasing options.

Do all manufacturers offer equipment at special WDA pricing?

Multiple manufacturers are offering WDA members full lines of equipment at special pricing. Any manufacturer that recognizes the mutually beneficial opportunity of participating in WDA Equipment Solutions is welcome to contact Preferred Dental Services (WDA’s program partner) at 920-776-1800 to discuss joining the WDA Equipment Solutions family of companies.