Surcharging in Dental Practices | The Pros, Cons, and Regulations (webinar)
Surcharging, passing credit card processing fees on to patients, has become increasingly common in dental practices. Often promoted as “free credit card processing,” this approach can reduce overhead, but it also comes with important considerations around patient experience, compliance, and long-term practice growth.
In this webinar, we’ll take a clear, practical look at how surcharging works, why it’s gained popularity, and what dental practices should understand before implementing it. With higher average transaction amounts in dentistry, even small fees can feel significant to patients—making perception and communication just as important as compliance.
We’ll Cover:
- The pros and cons of surcharging in dental practices
- Current rules and regulations practices must follow
- How surcharging can impact patient trust, retention, and revenue
- Key questions to ask before deciding if surcharging is right for your practice
Whether you’re currently surcharging, considering it, or simply want to stay informed, this session will help you make a confident, well-informed decision.
Presenter: Phil Neito, President of Best Card
